Preparing for the Inevitable: Detection and Response
Write runbooks that distinguish privacy exposure from general security events. Define alert thresholds for unusual joins, large exports, or new data sinks, and rehearse escalation paths with on-call, legal, and communications.
Preparing for the Inevitable: Detection and Response
Be clear, prompt, and useful. State what happened, likely impacts, and concrete next steps. Offer dedicated help channels, credit monitoring when appropriate, and follow up until questions stop, not when news fades.